Privacy Policy
Last Updated: October 2026
At MQG – Max Quality Gear, we respect the privacy of our customers, prospective buyers, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quotation, submit a product inquiry, or work with us for wholesale, OEM, private-label, or custom manufacturing services.
Information We Collect
When you contact MQG or submit an inquiry, we may collect information such as your name, company name, email address, telephone or WhatsApp number, billing or shipping details, country, product requirements, order quantities, and other information you voluntarily provide.
For custom manufacturing projects, you may also provide product specifications, artwork, logos, tech packs, reference images, samples, measurements, packaging requirements, and other materials necessary to develop or manufacture your products.
Our website may also collect standard technical information such as IP address, browser type, device information, referring pages, and website usage information through cookies and analytics technologies.
How We Use Your Information
Information collected by MQG may be used to:
- Respond to inquiries and quotation requests.
- Prepare quotations, samples, and orders.
- Develop customized, OEM, or private-label products.
- Communicate regarding sampling, production, and order status.
- Process and arrange payments, shipping, and documentation.
- Provide customer service and business support.
- Improve our products, services, and website.
- Maintain business and transaction records.
- Prevent fraud, misuse, or security issues.
- Meet applicable legal, accounting, or regulatory obligations.
MQG does not sell your personal information to third parties.
Custom Designs, Logos & Product Information
Customers may provide MQG with logos, artwork, product designs, tech packs, specifications, samples, reference products, or other proprietary materials for quotation, sampling, product development, or manufacturing purposes.
We use these materials as reasonably necessary to evaluate, develop, manufacture, customize, brand, package, and fulfill the requested products or services.
Customers should only provide materials that they own or are legally authorized to use.
OEM & Private Label Information
As an OEM and private-label manufacturer, MQG may receive confidential product information from customers, including designs, branding, specifications, labels, packaging concepts, and product development information.
Such information is used for the purpose of evaluating, sampling, manufacturing, branding, packaging, or fulfilling the customer’s requested products and services.
Sharing of Information
We may share necessary information with trusted service providers involved in operating our business or completing customer orders. These may include payment providers, banks, logistics companies, freight forwarders, couriers, IT providers, and professional advisers.
Only information reasonably necessary for the relevant service should be shared.
Information may also be disclosed where required by applicable law, regulation, legal process, or a lawful request from an appropriate authority.
International Customers
MQG is based in Sialkot, Pakistan and works with customers across international markets. Information related to an inquiry or order may therefore be processed or transferred across borders where necessary to communicate with you, manufacture your products, process payments, prepare documentation, or arrange international shipping.
Cookies & Website Analytics
Our website may use cookies and similar technologies to provide website functionality, understand visitor activity, remember preferences, and improve website performance.
You may restrict or disable cookies through your browser settings. However, certain website features may not function as intended when cookies are disabled.
Data Security
We take reasonable administrative and technical measures to protect information under our control against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain customer and business information for as long as reasonably necessary to manage inquiries, quotations, samples, orders, ongoing business relationships, accounting records, legal obligations, dispute resolution, and legitimate business records.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights relating to your personal information. These may include the right to request access to, correction of, or deletion of certain personal information held by us.
You may contact MQG to submit a privacy-related request. We may need to verify your identity before processing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. MQG does not control and is not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
MQG may update this Privacy Policy periodically to reflect changes in our business practices, website, services, or applicable requirements. Any updated version will be published on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, the information we hold, or how your information is handled, please contact us.
MQG – Max Quality Gear
Sialkot, Pakistan
Email: sales@mqgsports.com
Phone / WhatsApp: +923206350460